Nava Art Studio offers full refund on instruments, art pieces and instrument accessories within 7 days. Return packages postmarked after this time frame may be subjected to denial and sent back to you. Please note that a full refund is only eligible if the products are in perfect condition and unused. Customer is fully responsible for shipping and damage fee.
Final sale items and gift cards cannot be returned or refunded.
The student may cancel/ reschedule lessons by giving at least 48 hours of notice prior to the start of the class in which case no fee will be incurred. Lessons not attended by students without giving 48 hours prior notice shall be charged at the full rate of $70 per class.
Students who do not attend the classes without prior notice and/or are more than 15 minutes late are considered no-shows. If the student is a no-show, he or she is still responsible for full payment of $70 per missed/late class. No discount or refunds shall be given in respect of lessons not attended by the student.
We work with the best instructors in the field whom are constantly traveling to perform in concerts and events. The instructor may cancel lessons by giving 24 hours prior notice to the student. Where a lesson was pre-paid, the instructor shall reschedule it at a time agreeable to both parties.